Signed by Cooper Privacy Policy

Updated January 2021

1. Introduction

Signed by Cooper provides resources and services to people interested in corporate signage. The privacy and security of our audience and clients are of paramount importance, so we’re committed to protecting the data you share with us. This privacy policy explains how Signed by Cooper processes information that can be used to directly or indirectly identify an individual (‘personal data’) collected through the use of our website and services.

For the purposes of this policy, the term ‘visitor’ will be used to encompass all types of people interacting with Signed by Cooper, including site visitors, clients and customers.

Any information stored by Signed by Cooper is treated as confidential. All information is secured and accessed only by authorised personnel, with appropriate security measures in place to protect against breach or loss.

2. Collection and use

2.1 Email and personal details

If you are a visitor to our website, you may be offered various downloads, offers or services. Should you choose to access a part of Signed by Cooper that is not freely available, e.g. a lead-gen offer or paid product, you will be asked to provide your email address and agree to receive ongoing (relevant) communications. If you do not grant the requested consent, accessing the special offers may not be possible.

Depending on which offer you are accessing, your data will be processed in one or more of the following ways:

Added to the Signed by Cooper email marketing list on MailChimp, who themselves adhere to privacy laws with strong security. When you open or click links in our emails, your action will be automatically noted so that Signed by Cooper can serve you better.
At no time are credit card details processed by Signed by Cooper itself, nor are they stored on the Signed by Cooper host server.

2.2 Cookies

Cookies are temporary, small pieces of information sent to a visitor’s hard disk. They can’t run programs or deliver viruses, nor can they track your behaviour in alarming ways. The Facebook Pixel and Google Analytics are both cookies used by Signed by Cooper, exclusively for the purpose of tracking which pages on the Signed by Cooper website you have visited and for how long. These types of cookies are used by Signed by Cooper to ensure we deliver content our visitors enjoy and find useful, as well as to create effective marketing campaigns.

If you are on Facebook or Instagram, they may result in you being shown our ads.

Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the ‘Help’ section of the toolbar.

2.3 Links to other sites

Please be aware that when we link to other sites outside Signed by Cooper, they are outside our sphere of influence. We cannot be held responsible for their content, nor their privacy policies.

2.4 Right to review and update

If you wish to inquire about your personal data held by Signed by Cooper, please contact us.

3. Retention and deletion

3.1 Automated unsubscribe

At the bottom of every email sent by Signed by Cooper, you will see an ‘unsubscribe’ link. This instantly stops all automated communications to you from Signed by Cooper, including support for paid products and services.

3.2 Manual unsubscribe

If you are a client of Signed by Cooper and we have a working relationship, hitting unsubscribe does not cease communications, particularly if we are mid-project. These are normal professional communications and will cease at the completion of the project.

3.3 Right to be forgotten

You have the right to request ALL your data is stripped of personal identifiers. As a general subscriber, this means you’d be deleted from the list.

4. Information from children

We are committed to protecting the privacy of children. Our offerings are generally not designed for or directed to children and are only for use by individuals who are 18 years and older. On our website, we do not collect personal data from any person we actually know is under the age of 18. In the online space particularly, parents or guardians are urged to participate in their children’s exploration of the Internet and to teach their children about protecting their personal information while online.

5. Acceptance of these conditions

We have the right to assume all visitors have carefully read this policy, particularly when they are explicitly agreeing to its terms. If someone does not agree with this policy, they should refrain from using our website or offers. We have the right to update our privacy policy as necessary, and this will be reflected with versioning details as per the top of this policy.

6. Sharing of personal information

At no time other than disclosed above (for required processing) will we share your data. This includes selling or renting it to third parties.

7. Our legal obligation to disclose personal information

We will reveal a visitor’s personal information without their permission only when we are required to do so by law.

8. Further information or action

If you have questions regarding Signed by Cooper’s privacy policy, then please contact us.


Corporate Signage Case Studies

Westpac Group - St George Bank

Signed by Cooper is the exclusive manufacturer for all St. George branch signage. We have complete end-to-end control of signage creation, production and installation to ensure nationwide brand consistency.

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“Signed by Cooper is one of the best signage manufacturers I’ve ever come across, unparalleled with their attention to their clients.” The Executive Manager of Design and Innovation for Westpac Group

Hornsby Council

When the COVID-19 pandemic hit, we helped Hornsby Council navigate the huge responsibility of ensuring public safety.

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“The quality was excellent and Signed by Cooper were very flexible and able to meet our requirements quite exactly and specifically – very collaborative,” Scott - Hornsby Council Risk and Audit Manager

Dixon & Swanson

We work with Dixon & Swanson on the signage component of their shopfitting projects. They rely on us for our expertise in large scale signage solutions.

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“Signed by Cooper's knowledge and experience make the process quite easy and comfortable; pricing is where it should be, and their service is terrific. Everything feels at ease.” Chris - CEO of Dixon & Swanson


Contact Signed by Cooper

Take your next step towards a quality corporate signage solution. Or call our office on 02 9905 6044 or get in touch with Mark on 0401 882 122.

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